Jw Marriott San Francisco Union Square Hotel

ex. Pan Pacific

515 Mason Street, San Francisco, United States, 94102  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Jw Marriott San Francisco Union Square Hotel

Paid Wi-Fi

USD 16.95 per day

Parking

USD 75.24 per day

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Reflex massage

Spa center

Laundry

Self-service laundry

Editorial review:

The interior of Jw Marriott Hotel San Francisco underwent a nice renovation, the rooms are spacious and airy, and the prices are great. The staff is excellent.

Verified Reviews:

  • Free wifi - Front desk was very slow - Tv wasn't working
  • Parking was great - Service was excellent - Bathroom was large
  • No hot water - Pillows were very comfortable - Would recommend
  • Nice breakfast - Rooms are comfortable - Service is spectacular
  • Location was perfect - Room was gorgeous - Bed was very comfortable

Overview

The 4-star Jw Marriott San Francisco Union Square Hotel places guests abound 1.6 km from San Francisco Railway Museum, AT&T Park and New Conservatory Theatre Center. This excellent hotel was opened in 1987 and renovated in 2007.

The hotel is in the stunning location steps away from a theater, a church and a museum. The property lies within 2 km from the city center.

The venue is a short walk to boutiques, a shopping mall and a market.

Guests will find themselves a 15-minute stroll from BART - Civic Center subway station. A mere 20 minutes’ drive from Oakland International.

Rooms

Jw Marriott San Francisco Union Square Hotel provides guestrooms appointed with an individual safe, climate control, high-speed internet, a personal computer and central heating. The rooms look on to the bridge. The guestrooms offer a modern-style interior and marble floor.

Eat & Drink

Local meals are served at the restaurant. The Stylish bar features a terrace and an open fireplace. Guests can dine at the diner Katana-ya, which is about 150 meters away.

Services

Comforts like an elevator, allergy-free rooms and a storage room are provided on site.

Relax

On-site facilities for children include cots and video games. Active guests will benefit from a fitness centre and a gym available on the premises.

Internet

Wireless internet is available in the hotel rooms at USD 16.95 per day.

Guest Parking

private parking is possible on site at USD 75.24 per day.

Year renovated:   2007.  Number of floors:   21.  Number of rooms:   338.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Beauty salon
  • Fireplace
  • Carte blanche
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Paid valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Fine dining
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Video games

Leisure facilities

  • Television in lobby
  • Spa center
  • Jacuzzi
  • Reflex massage

Room view

  • City view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Room toiletries

Self-catering

  • Kitchen
  • Microwave

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Voice mail
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  4 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 3 may stay for free in an extra bed. 
  • One child under the age of 18 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
Show big map »

Hotel Address:

515 Mason Street, San Francisco, United States, 94102

Get directions
City Center
  • San Francisco
    1.1 mi
Airports
Train Stations
  • F Market Street Car
    1.1 mi
  • Caltrain - 4th & King Street Station
    1.2 mi
Underground stations
  • BART - Powell St. Station
    2000 ft
  • BART - Montgomery St. Station
    2700 ft
  • Bus stop
    400 ft
Restaurants
  • Sears Fine Foods (cuisine: American, Swedish)
    600 ft
  • Zingari Ristorante (cuisine: Italian)
    100 ft
Beaches
  • North Beach
    3700 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    21
  • Number of rooms:
    338

Rooms and availability

Club Guest Room
Bed type: King-size bed
Size: 345 sq. feet
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Standard|Club lounge access, Guest room, 1 King

Club King Room
Bed type: King-size bed
Size: 345 sq. feet
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— Less information+ More information
Jw Marriott San Francisco Union Square photos Room
Double Room
Bed type: King-size bed or 2 Queen-size beds or 1 Double bed and 1 Single bed
Size: 345 sq. feet
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— Less information+ More information

Standard|Queen Griffin Guest Room 2 Queen

King Room
Bed type: 1 Super King-size bed or Double bed or King-size bed
Size: 3880 sq. feet
Check Prices
— Less information+ More information

Standard|ROH King bed Room - Double

Jw Marriott San Francisco Union Square photos Facilities Fitness Center
Queen Room
Bed type: 2 Queen-size beds
Size: 3880 sq. feet
Check Prices
  • Air conditioning
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Standard|Room, 2 Queen Beds

Room facilities
    Family Run Of House Room Assigned On Arrival
    Bed type: Double bed
    Check Prices
    — Less information+ More information

    Standard|ROH Double bed Room - Double (Family Plan)

    Executive Studio
    Bed type: King-size bed
    Size: 445 sq. feet
    Check Prices
    — Less information+ More information

    Deluxe|Executive Studio, 1 King Bed

    Jw Marriott San Francisco Union Square photos Room
    Executive King Studio
    Bed type: King-size bed
    Size: 445 sq. feet
    Check Prices
    • Air conditioning
    — Less information+ More information

    Deluxe|Executive Studio, 1 King Bed

    Room facilities
      Business King Room
      Bed type: King-size bed
      Check Prices
      — Less information+ More information

      Standard|Club Room, 1 King Bed, Business Lounge Access

      How to reach hotel

      hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
      Show big map »

      Hotel Address:

      515 Mason Street, San Francisco, United States, 94102

      Get directions
      City Center
      • San Francisco
        1.1 mi
      Airports
      Train Stations
      • F Market Street Car
        1.1 mi
      • Caltrain - 4th & King Street Station
        1.2 mi
      Underground stations
      • BART - Powell St. Station
        2000 ft
      • BART - Montgomery St. Station
        2700 ft
      • Bus stop
        400 ft
      Restaurants
      • Sears Fine Foods (cuisine: American, Swedish)
        600 ft
      • Zingari Ristorante (cuisine: Italian)
        100 ft
      Beaches
      • North Beach
        3700 ft
      Hotel information
      • Check-in:
        from  4 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2007
      • Number of floors:
        21
      • Number of rooms:
        338

      Jw Marriott San Francisco Union Square Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Tourist attractions

      Popular areas

      • Nob Hill - 1000 ft

      Places of interest

      • InterContinental Mark Hopkins San Francisco - 1000 ft
      • Xanadu Gallery - 1000 ft
      • Tonga Room & Hurricane Bar - 1400 ft
      • Grace Cathedral - 1400 ft
      • Fairmont Hotel - 1400 ft

      Convention centers

      Shopping areas

      • Union square - 700 ft

      Amusement

      Monuments and Landmarks

      Museums

      • San Francisco Performances Inc - 400 ft
      • California Assembly of Local - 400 ft
      • Jewish Museum San Francisco - 1000 ft
      • Folk Art Intl Foundation - 1400 ft
      • California Poets in the School - 1400 ft
      • Silent Film Festival - 1400 ft

      Halls

      • P S 449 Performance Studios - 400 ft
      • Post Street Pavilion - 1000 ft
      • Renaissance Ballroom - 1000 ft

      Universities, Institutes

      • Jean Shelton Acting School - 400 ft
      • Great Western University - 400 ft
      • Career Resources Development - 1000 ft
      • Cal Dream Svc - 1400 ft
      • Fashion Institute of Design - 1400 ft
      • Brandon College - 1400 ft

      Theaters

      Local attractions

      • San Francisco Railway Museum - 5200 ft
        77 Steuart Street, San Francisco
      • Coit Tower - 1.0 mi
        1 Telegraph Hill Boulevard, San Francisco
      • Telegraph Hill - 1.0 mi
        Lombard Street at Kearny Street, San Francisco
      • Market Street Railway Museum - 5200 ft
        77 Steuart Street, San Francisco
      • Union Street - 1.0 mi
        Union Street Association: 1686 Union St., San Francisco

      Near the hotel

      • Glide Memorial United Methodist Church - 1300 ft
        330 Ellis Street, San Francisco
      • Museum of Craft and Folk Art - 2100 ft
        51 Yerba Buena Lane, San Francisco
      • Contemporary Jewish Museum - 2200 ft
        736 Mission Street (between Third and Fourth streets), San Francisco
      • Metreon Sony Entertainment Center - 2300 ft
        101 Fourth Street, San Francisco
      • Grace Cathedral - 1500 ft
        1100 California Street, San Francisco
      • Old Cathedral of St. Mary - 2100 ft
        660 California Street at Grant Avenue, San Francisco
      • Cable Car Museum - 2500 ft
        1201 Mason Street, San Francisco

      Restaurants nearby

      • Sears Fine Foods - 600 ft

        Address: 439 Powell St
        Phone: (415) 986-1160

        69% likes this, based on 1040 reviews
        Cuisine: American, Swedish

      • Farallon - 400 ft

        Address: 450 Post St
        Phone: (415) 956-6969

        63% likes this, based on 458 reviews
        Cuisine: American, Contemporary, Californian
        Price Range: USD 41 - USD 80

      • Postrio - 200 ft

        Address: 545 Post St
        Phone: (415) 776-7825

        58% likes this, based on 130 reviews
        Cuisine: American, Mediterranean, Californian
        Price Range: USD 41 - USD 80

      • Zingari Ristorante - 100 ft

        Address: 501 Post St
        Phone: 415-885-8850

        66% likes this, based on 150 reviews
        Cuisine: Italian
        Price Range: USD 31 - USD 50

      • Lori's Diner - 600 ft

        Address: 500 Sutter St
        Phone: (415) 981-1950

        72% likes this, based on 888 reviews
        Cuisine: American
        Price Range: USD 1 - USD 21

      Hotel information
      • Check-in:
        from  4 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2007
      • Number of floors:
        21
      • Number of rooms:
        338
      Hotels nearby

      Jw Marriott San Francisco Union Square Reviews

      Guest reviews are submitted by our customers after their stay at Jw Marriott San Francisco Union Square

      Average guest rating

      7.8out of 10
      Fabulous
      Based on 51 reviews

      Rating by category:

      Location
      10.0
      Value
      7.6
      Rooms
      9.8
      Service
      7.7

      Guest reviews

      • Group of friends
        10.0

        Great location, helpful staff and professional. Clean and spacious rooms. Very nice.

        The charge for parking was rather expensive but the valet guys were wonderful!!!

      • Single
        6.6

        Philippino Bell boy was great help of my need all the time.

      • Single
        5.8

        Horrible setvice. Rude service. I didnt stay because of the staff

      • Family with children
        6.8

        It was centrally located and we could walk around the city with no transportation.

        I booked a double queen, but got a single King instead, so one of us had to sleep on the floor, as they were any extra roll on beds. Moreover the ad said there was one sofa bed, but there was none in the room. Just a regular single seater.

      • Group of friends
        5.8

        The room facility and city view are great.

        It cost me 100 dollars for parking, and charged my credit card without any notification of the parking fee. When I asked about this, the attitude of the manager was terrible. How can they earn money like this? Poor.

      • Family with children
        4.0

        Wasn't worth the money! Didn't have champagne in room for my husband's 60th birthday! Had to call to get it! Was very disappinted!

      • Family with children
        8.2

        Stuff was good,very good location

        Hotel room was very noisy and not good isolated windows

      • Single
        7.0

        mgmt was quick to respond to my complaints

        poor service internet service did not work properly

      • Older travelers
        8.0

        The hotel location was excellent. My only comment is that the Concierge (a lady) wasn't very friendly and when I asked for a recommendation on dinning she sent me to a incredibly expensive restaurant withouth even checking my budget. The next day, the same lady, forgot to make a reservation for a shuttle for my partner and he almost misses his flight. Everything else was excellent, staff and hotel, but the concierge services at least in the case of this lady, really poor.

      • Couple
        6.6

        Large room with all facilities you need for a nice stay.

        The hotel is good but not great, not very special for the price you pay. We mentioned we had our wedding night there but nothing specific was done by the hotel. Coffee machine was broken...

      • Older travelers
        5.8

        Excellent Location. Comfertable Rooms.

        Concierge was missing from desk for one hour on day of arrival. We missed a tour in the afternoon. The Front office staff who was trying to help out conveyed a wrong booking to the concirege when she finaly came. Got rectified just in time. Very expensive parking.

      • Couple
        8.2

        The rooms are very spacious as well as the bathrooms. Nice atmosphere and interesting pieces of art to look at everywhere.

      • Older travelers
        9.6

        Attention to detail and luxurious room furnishings.

      • Family with children
        9.6

        This is a beautiful luxury hotel, newly renovated, with all the amenities you would need. It is in a great location for downtown shopping. I would definitely choose to stay here again when visiting San Francisco.

      • Family with children
        7.0

        Good location, nice housekeeping staff

        Large impersonal corporate property. Never once did the staff use our names. The JW used to be the luxury line of the Marriott chains...this one did not live up to luxury quality standards vis a vis customer service.

      How to reach hotel

      hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
      Show big map »

      Hotel Address:

      515 Mason Street, San Francisco, United States, 94102

      Get directions
      City Center
      • San Francisco
        1.1 mi
      Airports
      Train Stations
      • F Market Street Car
        1.1 mi
      • Caltrain - 4th & King Street Station
        1.2 mi
      Underground stations
      • BART - Powell St. Station
        2000 ft
      • BART - Montgomery St. Station
        2700 ft
      • Bus stop
        400 ft
      Restaurants
      • Sears Fine Foods (cuisine: American, Swedish)
        600 ft
      • Zingari Ristorante (cuisine: Italian)
        100 ft
      Beaches
      • North Beach
        3700 ft
      Hotel information
      • Check-in:
        from  4 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2007
      • Number of floors:
        21
      • Number of rooms:
        338