Jw Marriott San Francisco Union Square Hotel

ex. Pan Pacific

515 Mason Street, San Francisco, United States, 94102  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Jw Marriott San Francisco Union Square Hotel

 Paid Wi-Fi

Paid Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Fitness/Gym

Fitness center

 Spa and relaxation

Reflex massage

Massage

Jacuzzi

 Breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge area

 Meeting facilities

Conference room

Editorial review:

The interior of Jw Marriott Hotel San Francisco underwent a nice renovation, the rooms are spacious and airy, and the prices are great. The staff is excellent.

Verified Reviews:

  • Free wifi - Front desk was very slow - Tv wasn't working
  • Parking was great - Service was excellent - Bathroom was large
  • No hot water - Pillows were very comfortable - Would recommend
  • Nice breakfast - Rooms are comfortable - Service is spectacular
  • Location was perfect - Room was gorgeous - Bed was very comfortable

Overview

Jw Marriott Hotel is a 4-star property only 1.6 km from AT&T Park, San Francisco Railway Museum and SFJazz Center.

The city center is 2 km away from the hotel. SF Playhouse, American Conservatory Theater and The Alcove Theater are about 5 minutes' walk away.

This hotel is placed within proximity to parks.

A 15-minute walk to BART - Civic Center subway station. It takes around 20 minutes' drive to get to Oakland International airport, which is 20 km away.

Rooms

The rooms in Jw Marriott Hotel come with a minibar, TV, climate control, a safe and wireless internet.

Eat & Drink

Jw Marriott Hotel is 5 minutes’ walk from Zingari Ristorante offering dishes of italian cuisine.

Services

Such business facilities as a business center and a meeting room are also available on site.

Relax

Jw Marriott San Francisco Union Square Hotel also has cribs and video games for guests travelling with children. There are a gym and fitness center provided at Jw Marriott San Francisco Union Square Hotel.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms at USD 9.95 per day.

Guest Parking

private parking is possible on site at USD 56 per day.

Year renovated:   2007.  Number of floors:   21.  Number of rooms:   338.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Gift/Newsstand
  • Currency exchange
  • ATM/Cash machine
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Carte blanche

Sports & Fitness

  • Fitness center

Services

  • Paid valet parking
  • Room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • Restaurant buffet
  • Fine dining
  • Bar/Lounge area

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Video games

Leisure facilities

  • Spa center
  • Jacuzzi
  • Massage
  • Television in lobby
  • Reflex massage

Room view

  • City view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Mirror

Bathroom

  • Shared bathroom
  • Bathtub
  • Room toiletries
  • Hair dryer
  • Bathrobe

Kitchen facilities

  • Kitchen
  • Microwave

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • In-room computer
  • Voice mail
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  4 am

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 18 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of USD 25 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
Show big map »

Hotel Address:

515 Mason Street, San Francisco, United States, 94102

Get directions
City Center
  • San Francisco
    1.1 mi
Airports
Train Stations
  • F Market Street Car
    1.1 mi
  • Caltrain - 4th & King Street Station
    1.2 mi
Underground stations
  • BART - Powell St. Station
    1700 ft
  • BART - Montgomery St. Station
    2700 ft
  • Bus stop
    700 ft
Restaurants
  • Sears Fine Foods (cuisine: American, Swedish)
    600 ft
  • Zingari Ristorante (cuisine: Italian)
    100 ft
Beaches
  • North Beach
    3700 ft
Hotel information
  • Check-in:
    from  4 am
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    21
  • Number of rooms:
    338

Rooms and availability

Jw Marriott San Francisco Union Square photos RoomJw Marriott San Francisco Union Square photos RoomJw Marriott San Francisco Union Square photos Room
Club Double Room
Bed type: King-size bed
Size: 345 sq. feet
Check Prices
  • Air conditioning
— Less information+ More information
Room facilities
    Jw Marriott San Francisco Union Square photos Facilities Fitness CenterJw Marriott San Francisco Union Square photos RoomJw Marriott San Francisco Union Square photos Room
    Run Of House Room Assigned On Arrival
    Bed type: King-size bed or Double bed or 2 Queen-size beds
    Size: 360 sq. feet
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    ROH King bed Room - Double

    Room facilities
      Images coming soon
      Quadruple Room
      Bed type: Sleeping arrangements for 4 persons
      Check Prices
      — Less information+ More information

      ROH Double bed Room - Quad

      Images coming soon
      Family Run Of House Room Assigned On Arrival
      Bed type: Double bed
      Check Prices
      — Less information+ More information

      ROH Double bed Room - Double (Family Plan)

      Jw Marriott San Francisco Union Square photos RoomJw Marriott San Francisco Union Square photos RoomJw Marriott San Francisco Union Square photos Room
      Executive Studio
      Bed type: King-size bed
      Size: 445 sq. feet
      Check Prices
      • Air conditioning
      — Less information+ More information

      Executive Studio, 1 King Bed

      Room facilities
        Jw Marriott San Francisco Union Square photos RoomJw Marriott San Francisco Union Square photos RoomJw Marriott San Francisco Union Square photos Room
        Business Double Room
        Bed type: King-size bed
        Size: 345 sq. feet
        Check Prices
        • Air conditioning
        — Less information+ More information
        Room facilities

          How to reach hotel

          hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
          Show big map »

          Hotel Address:

          515 Mason Street, San Francisco, United States, 94102

          Get directions
          City Center
          • San Francisco
            1.1 mi
          Airports
          Train Stations
          • F Market Street Car
            1.1 mi
          • Caltrain - 4th & King Street Station
            1.2 mi
          Underground stations
          • BART - Powell St. Station
            1700 ft
          • BART - Montgomery St. Station
            2700 ft
          • Bus stop
            700 ft
          Restaurants
          • Sears Fine Foods (cuisine: American, Swedish)
            600 ft
          • Zingari Ristorante (cuisine: Italian)
            100 ft
          Beaches
          • North Beach
            3700 ft
          Hotel information
          • Check-in:
            from  4 am
          • Check-out:
            until  12 pm
          • Year renovated:
            2007
          • Number of floors:
            21
          • Number of rooms:
            338

          Jw Marriott San Francisco Union Square Location

          Legend
          • Current hotel
          • Hotels nearby
          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          Tourist attractions

          Popular areas

          • Nob Hill - 1000 ft

          Places of interest

          Shopping areas

          • Stockton Street - 1400 ft

          Amusement

          Monuments and Landmarks

          Museums

          • San Francisco Performances Inc - 400 ft
          • California Assembly of Local - 400 ft
          • Folk Art Intl Foundation - 1000 ft
          • Jewish Museum San Francisco - 1000 ft
          • Silent Film Festival - 1400 ft
          • California Poets in the School - 1400 ft

          Halls

          • P S 449 Performance Studios - 400 ft
          • Renaissance Ballroom - 1000 ft
          • Post Street Pavilion - 1000 ft

          Universities, Institutes

          • Jean Shelton Acting School - 400 ft
          • Great Western University - 400 ft
          • Fashion Institute of Design - 1000 ft
          • Career Resources Development - 1000 ft
          • Cal Dream Svc - 1400 ft
          • Brandon College - 1400 ft
          • Revere Academy of Jewelry Arts - 1400 ft

          Theaters

          Business areas

          • Union square - 700 ft

          Local attractions

          • Sacramento Street - 5100 ft
            Between Broderick and Spruce Street, San Francisco
          • Market Street Railway Museum - 5200 ft
            77 Steuart Street, San Francisco
          • Union Street - 1.0 mi
            Union Street Association: 1686 Union St., San Francisco
          • San Francisco Railway Museum - 5200 ft
            77 Steuart Street, San Francisco
          • Coit Tower - 1.0 mi
            1 Telegraph Hill Boulevard, San Francisco

          Near the hotel

          • Glide Memorial United Methodist Church - 1300 ft
            330 Ellis Street, San Francisco
          • Museum of Craft and Folk Art - 2000 ft
            51 Yerba Buena Lane, San Francisco
          • Old Cathedral of St. Mary - 2100 ft
            660 California Street at Grant Avenue, San Francisco
          • California Historical Society - 2300 ft
            678 Mission Street, San Francisco
          • Grace Cathedral - 1600 ft
            1100 California Street, San Francisco
          • Contemporary Jewish Museum - 2100 ft
            736 Mission Street (between Third and Fourth streets), San Francisco
          • Metreon Sony Entertainment Center - 2200 ft
            101 Fourth Street, San Francisco

          Restaurants nearby

          • Sears Fine Foods - 600 ft

            Address: 439 Powell St
            Phone: (415) 986-1160

            69% likes this, based on 1040 reviews
            Cuisine: American, Swedish

          • Level III - 100 ft

            Address: 500 Post Street
            Phone: 415-929-2087

            73% likes this, based on 20 reviews
            Cuisine: Contemporary, Californian
            Price Range: USD 31 - USD 50

          • Cafe Encore - 100 ft

            Address: 488 Post St
            Phone: 415-433-6549

            78% likes this, based on 21 reviews
            Cuisine: American

          • Zingari Ristorante - 100 ft

            Address: 501 Post St
            Phone: 415-885-8850

            66% likes this, based on 150 reviews
            Cuisine: Italian
            Price Range: USD 31 - USD 50

          • Lori's Diner - 600 ft

            Address: 500 Sutter St
            Phone: (415) 981-1950

            72% likes this, based on 888 reviews
            Cuisine: American
            Price Range: USD 1 - USD 21

          Hotel information
          • Check-in:
            from  4 am
          • Check-out:
            until  12 pm
          • Year renovated:
            2007
          • Number of floors:
            21
          • Number of rooms:
            338
          Hotels nearby

          Jw Marriott San Francisco Union Square Reviews

          Guest reviews are submitted by our customers after their stay at Jw Marriott San Francisco Union Square

          Average guest rating

          7.8out of 10
          Fabulous
          Based on 51 reviews

          Rating by category:

          Location
          10.0
          Value
          7.6
          Rooms
          9.8
          Service
          7.7

          Guest reviews

          • Group of friends
            10.0

            Great location, helpful staff and professional. Clean and spacious rooms. Very nice.

            The charge for parking was rather expensive but the valet guys were wonderful!!!

          • Single
            6.6

            Philippino Bell boy was great help of my need all the time.

          • Single
            5.8

            Horrible setvice. Rude service. I didnt stay because of the staff

          • Family with children
            6.8

            It was centrally located and we could walk around the city with no transportation.

            I booked a double queen, but got a single King instead, so one of us had to sleep on the floor, as they were any extra roll on beds. Moreover the ad said there was one sofa bed, but there was none in the room. Just a regular single seater.

          • Group of friends
            5.8

            The room facility and city view are great.

            It cost me 100 dollars for parking, and charged my credit card without any notification of the parking fee. When I asked about this, the attitude of the manager was terrible. How can they earn money like this? Poor.

          • Family with children
            4.0

            Wasn't worth the money! Didn't have champagne in room for my husband's 60th birthday! Had to call to get it! Was very disappinted!

          • Family with children
            8.2

            Stuff was good,very good location

            Hotel room was very noisy and not good isolated windows

          • Single
            7.0

            mgmt was quick to respond to my complaints

            poor service internet service did not work properly

          • Older travelers
            8.0

            The hotel location was excellent. My only comment is that the Concierge (a lady) wasn't very friendly and when I asked for a recommendation on dinning she sent me to a incredibly expensive restaurant withouth even checking my budget. The next day, the same lady, forgot to make a reservation for a shuttle for my partner and he almost misses his flight. Everything else was excellent, staff and hotel, but the concierge services at least in the case of this lady, really poor.

          • Couple
            6.6

            Large room with all facilities you need for a nice stay.

            The hotel is good but not great, not very special for the price you pay. We mentioned we had our wedding night there but nothing specific was done by the hotel. Coffee machine was broken...

          • Older travelers
            5.8

            Excellent Location. Comfertable Rooms.

            Concierge was missing from desk for one hour on day of arrival. We missed a tour in the afternoon. The Front office staff who was trying to help out conveyed a wrong booking to the concirege when she finaly came. Got rectified just in time. Very expensive parking.

          • Couple
            8.2

            The rooms are very spacious as well as the bathrooms. Nice atmosphere and interesting pieces of art to look at everywhere.

          • Older travelers
            9.6

            Attention to detail and luxurious room furnishings.

          • Family with children
            9.6

            This is a beautiful luxury hotel, newly renovated, with all the amenities you would need. It is in a great location for downtown shopping. I would definitely choose to stay here again when visiting San Francisco.

          • Family with children
            7.0

            Good location, nice housekeeping staff

            Large impersonal corporate property. Never once did the staff use our names. The JW used to be the luxury line of the Marriott chains...this one did not live up to luxury quality standards vis a vis customer service.

          How to reach hotel

          hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
          Show big map »

          Hotel Address:

          515 Mason Street, San Francisco, United States, 94102

          Get directions
          City Center
          • San Francisco
            1.1 mi
          Airports
          Train Stations
          • F Market Street Car
            1.1 mi
          • Caltrain - 4th & King Street Station
            1.2 mi
          Underground stations
          • BART - Powell St. Station
            1700 ft
          • BART - Montgomery St. Station
            2700 ft
          • Bus stop
            700 ft
          Restaurants
          • Sears Fine Foods (cuisine: American, Swedish)
            600 ft
          • Zingari Ristorante (cuisine: Italian)
            100 ft
          Beaches
          • North Beach
            3700 ft
          Hotel information
          • Check-in:
            from  4 am
          • Check-out:
            until  12 pm
          • Year renovated:
            2007
          • Number of floors:
            21
          • Number of rooms:
            338