Jw Marriott San Francisco Union Square Hotel

ex. Pan Pacific

515 Mason Street, San Francisco, United States, 94102  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Jw Marriott San Francisco Union Square Hotel

 Paid Wi-Fi

Paid Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Spa and relaxation

Jacuzzi

 Breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge

Editorial review:

The interior of Jw Marriott Hotel San Francisco underwent a nice renovation, the rooms are spacious and airy, and the prices are great. The staff is excellent.

Verified Reviews:

  • Free wifi - Front desk was very slow - Tv wasn't working
  • Parking was great - Service was excellent - Bathroom was large
  • No hot water - Pillows were very comfortable - Would recommend
  • Nice breakfast - Rooms are comfortable - Service is spectacular
  • Location was perfect - Room was gorgeous - Bed was very comfortable

Overview

Boasting a good location downtown in San Francisco, the four-star JW Marriott San Francisco Hotel is close to the cultural legacy of the city as well as to business centers, being the right choice during your stay at San Francisco.

This spacious property features multiple meeting spaces, where business events, private parties or weddings can be perfectly organized.

The hotel comprises 337 rooms with Wi-Fi internet and 42-inch flat-screen TVs.

The hotel’s restaurant will surprise its guests with local dishes, inspired by modern tendencies, while after an eventful day you can come along to the bar and relax with a drink or light meal.

The Caltrain train station is located nearly 2km from the hotel.

Year renovated:   2007.  Number of floors:   21.  Number of rooms:   337.

Rooms

The hotel's rooms are all air-conditioned and come with soundproofed windows, that can be opened, plasma TVs, marble bathrooms with needed compliments and Wi-Fi connection at a surcharge.

Dining options

A full breakfast is served at Level Three Restaurant.
The Level Three Restaurant requires casual dress code and serves hand-crafted cocktails and a wide menu of dishes.
The Level Tree Bar is open for lunch and dinner and offers light food during the day as well as a selection of drinks, served in a relaxing yet elegant atmosphere.

Services

The hotel includes 19 meeting rooms, where all business equipments and services are offered to suit for any business purpose.
Free Wi-Fi access provided in hotel’s public areas.
Wi-Fi internet connection is available in the hotel’s rooms at USD14.95 per day.

Leisure

The fitness center, appointed with free weights, core balls and cardiovascular equipment is open for all guests.

Additional features

The hotel is suitable for people with special needs, offering several rooms with facilities for people with disabilities.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • Pets allowed for a fee
  • Lobby
  • Gift/Newsstand
  • Currency exchange
  • ATM/Cash machine
  • Fireplace
  • Beauty salon
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • private parking is possible on site at USD 56 per day.

Sports & Fitness

  • Fitness center

Services

  • Paid valet parking
  • Room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Laundry
  • Wedding services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • Restaurant buffet
  • Fine dining
  • Bar/Lounge

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Printers

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Video games

Leisure facilities

  • Spa center
  • Jacuzzi
  • Shiatsu massage
  • Television in lobby

Room view

  • City view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Bathroom
  • Bathtub
  • Room toiletries
  • Hair dryer
  • Bathrobe

Kitchen facilities

  • Kitchen
  • Microwave

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  4 am

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 18 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of USD 25 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
Show big map »

Hotel Address:

515 Mason Street, San Francisco, United States, 94102

Get directions
City Center
  • San Francisco
    1.1 mi
Airports
Train Stations
  • F Market Street Car
    1.1 mi
  • Caltrain - 4th & King Street Station
    1.2 mi
Underground stations
  • BART - Powell St. Station
    1700 ft
  • BART - Montgomery St. Station
    2700 ft
  • Bus stop
    700 ft
Restaurants
  • Sears Fine Foods (cuisine: American, Diner, Swedish)
    600 ft
  • Zingari Ristorante (cuisine: Italian)
    100 ft
Beaches
  • North Beach
    3700 ft
Hotel information
  • Check-In:
    from  4 am
  • Check-Out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    21
  • Number of rooms:
    337

Rooms and availability

The hotel's rooms are all air-conditioned and come with soundproofed windows, that can be opened, plasma TVs, marble bathrooms with needed compliments and Wi-Fi connection at a surcharge.

Jw Marriott San Francisco Union Square Standard Double Room Fitness CenterJw Marriott San Francisco Union Square Standard Double RoomJw Marriott San Francisco Union Square Standard Double Room
Standard Double Room
Bed type: Double Bed or King Size bed or 2 Queen Size beds
Size: 360 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

This allergy friendly room is 99.9% allergen free with in-room filtration. Offering a flat-screen cable TV, this room includes a minibar and an en suite bathroom. Bathrobes and slippers are also provided.

Room facilities
    Jw Marriott San Francisco Union Square Quadruple Room Fitness CenterJw Marriott San Francisco Union Square Quadruple RoomJw Marriott San Francisco Union Square Quadruple Room
    Quadruple Room
    Bed type: Quad
    Size: 345 sq. feet
    Check Prices
    • Air conditioning
    — Less information+ More information

    ROH Double bed Room - Quad

    Room facilities
      Jw Marriott San Francisco Union Square Junior SuiteJw Marriott San Francisco Union Square Junior SuiteJw Marriott San Francisco Union Square Junior Suite
      Junior Suite
      Bed type: King Size bed
      Size: 445 sq. feet
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Featuring a San Francisco city view, this suite offers a flat-screen cable TV, a minibar and an en suite bathroom. Bathrobes and slippers are also provided.

      Room facilities
        Family Run Of House Room Assigned On Arrival
        Bed type: Double Bed
        Check Prices
        — Less information+ More information
        Room facilities

          How to reach hotel

          hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
          Show big map »

          Hotel Address:

          515 Mason Street, San Francisco, United States, 94102

          Get directions
          City Center
          • San Francisco
            1.1 mi
          Airports
          Train Stations
          • F Market Street Car
            1.1 mi
          • Caltrain - 4th & King Street Station
            1.2 mi
          Underground stations
          • BART - Powell St. Station
            1700 ft
          • BART - Montgomery St. Station
            2700 ft
          • Bus stop
            700 ft
          Restaurants
          • Sears Fine Foods (cuisine: American, Diner, Swedish)
            600 ft
          • Zingari Ristorante (cuisine: Italian)
            100 ft
          Beaches
          • North Beach
            3700 ft
          Hotel information
          • Check-In:
            from  4 am
          • Check-Out:
            until  12 pm
          • Year renovated:
            2007
          • Number of floors:
            21
          • Number of rooms:
            337

          Jw Marriott San Francisco Union Square Location

          Legend
          • Current hotel
          • Hotels nearby
          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          What's nearby.

          The city center is a few steps from the hotel.

          Asian Art Museum, hosting the largest collection of Asian Art, is located in the vicinity of the hotel.
          Angel Island State Park, a good place to spent time with the whole family, is nearby the hotel.
          The American Conservatory Theater, an award–winning theater and training institution, established in 1965, is only 400m from the hotel.
          Franklin Bowles Galleries, hosting works of Picasso and Rembrandt, is located one block from Ghiradelli Square.
          Such famous attractions, as a working pier, Union Square and Lotta’s fountain are all located within walking distance.

          Popular areas

          • Nob Hill - 1000 ft

          Places of interest

          • InterContinental Mark Hopkins San Francisco - 1000 ft
          • Grace Cathedral - 1400 ft
          • Fairmont Hotel - 1400 ft

          Shopping areas

          • Union square - 700 ft
          • Stockton Street - 1400 ft

          Amusement

          • Ruby Skye - 400 ft

          Museums

          • California Assembly of Local - 400 ft
          • San Francisco Performances Inc - 400 ft
          • Folk Art Intl Foundation - 1000 ft
          • Jewish Museum San Francisco - 1000 ft
          • Silent Film Festival - 1400 ft
          • California Poets in the School - 1400 ft
          • Non Profit Finance Fund - 1400 ft

          Halls

          • P S 449 Performance Studios - 400 ft
          • Renaissance Ballroom - 1000 ft
          • Post Street Pavilion - 1000 ft

          Universities, Institutes

          • Great Western University - 400 ft
          • Jean Shelton Acting School - 400 ft
          • Fashion Institute of Design - 1000 ft
          • Career Resources Development - 1000 ft
          • Brandon College - 1400 ft
          • Cal Dream Svc - 1400 ft
          • Revere Academy of Jewelry Arts - 1400 ft
          • Accent Study Abroad - 1400 ft

          Theaters

          • Curran Theatre - 400 ft
          • Geary Theatre - 400 ft
          • American Conservatory Theater - 1400 ft

          Underground stations

          • BART - Powell St. Station - 1400 ft

          Local Attractions

          • Sacramento Street - 5100 ft
            Between Broderick and Spruce Street, San Francisco
          • Market Street Railway Museum - 5200 ft
            77 Steuart Street, San Francisco
          • Union Street - 1.0 mi
            Union Street Association: 1686 Union St., San Francisco
          • San Francisco Railway Museum - 5200 ft
            77 Steuart Street, San Francisco
          • Coit Tower - 1.0 mi
            1 Telegraph Hill Boulevard, San Francisco

          Near the hotel

          • Glide Memorial United Methodist Church - 1300 ft
            330 Ellis Street, San Francisco
          • Museum of Craft and Folk Art - 2000 ft
            51 Yerba Buena Lane, San Francisco
          • Old Cathedral of St. Mary - 2100 ft
            660 California Street at Grant Avenue, San Francisco
          • California Historical Society - 2300 ft
            678 Mission Street, San Francisco
          • Grace Cathedral - 1600 ft
            1100 California Street, San Francisco
          • Contemporary Jewish Museum - 2100 ft
            736 Mission Street (between Third and Fourth streets), San Francisco
          • Metreon Sony Entertainment Center - 2200 ft
            101 Fourth Street, San Francisco

          Restaurants Nearby

          • Sears Fine Foods - 600 ft

            Address: 439 Powell St
            Phone: (415) 986-1160

            69% likes this, based on 1040 reviews
            Cuisine: American, Diner, Swedish

          • Level III - 100 ft

            Address: 500 Post Street
            Phone: 415-929-2087

            73% likes this, based on 20 reviews
            Cuisine: Contemporary, Californian
            Price Range: USD 31 - USD 50

          • Cafe Encore - 100 ft

            Address: 488 Post St
            Phone: 415-433-6549

            78% likes this, based on 21 reviews
            Cuisine: American, Delicatessen, Café

          • Zingari Ristorante - 100 ft

            Address: 501 Post St
            Phone: 415-885-8850

            66% likes this, based on 150 reviews
            Cuisine: Italian
            Price Range: USD 31 - USD 50

          • Lori's Diner - 600 ft

            Address: 500 Sutter St
            Phone: (415) 981-1950

            72% likes this, based on 888 reviews
            Cuisine: American, Coffee Shop, Hamburgers, Diner
            Price Range: USD 1 - USD 21

          Getting there.

          San Francisco International Airport is situated 22km from the property.
          By Supper shuttle it will cost you USD17 one way to reach the hotel.
          By taxi it costs nearly USD40 to get from the airport to the hotel.
          Oakland International Airport is 32km far.
          Supper Shuttle costs USD27 from the airport.
          By taxi, you will spend approximately USD60 one way.

          Getting around.

          The subway station Powell Street is 500m from the hotel.
          The bus stops are only a few meters from the property.
          Valet parking costs USD49 and needs no reservation in advance.


          Hotel information
          • Check-In:
            from  4 am
          • Check-Out:
            until  12 pm
          • Year renovated:
            2007
          • Number of floors:
            21
          • Number of rooms:
            337
          Hotels nearby

          Jw Marriott San Francisco Union Square Reviews

          Guest reviews are submitted by our customers after their stay at Jw Marriott San Francisco Union Square

          Average guest rating

          7.8out of 10
          Excellent
          Based on 51 reviews

          Rating by category:

          Location
          10.0
          Value
          7.6
          Rooms
          9.8
          Service
          7.7

          Individual guest reviews

          • Group of friends
            10.0

            Great location, helpful staff and professional. Clean and spacious rooms. Very nice.

            The charge for parking was rather expensive but the valet guys were wonderful!!!

          • Single
            6.6

            Philippino Bell boy was great help of my need all the time.

          • Single
            5.8

            Horrible setvice. Rude service. I didnt stay because of the staff

          • Family with children
            6.8

            It was centrally located and we could walk around the city with no transportation.

            I booked a double queen, but got a single King instead, so one of us had to sleep on the floor, as they were any extra roll on beds. Moreover the ad said there was one sofa bed, but there was none in the room. Just a regular single seater.

          • Group of friends
            5.8

            The room facility and city view are great.

            It cost me 100 dollars for parking, and charged my credit card without any notification of the parking fee. When I asked about this, the attitude of the manager was terrible. How can they earn money like this? Poor.

          • Family with children
            4.0

            Wasn't worth the money! Didn't have champagne in room for my husband's 60th birthday! Had to call to get it! Was very disappinted!

          • Family with children
            8.2

            Stuff was good,very good location

            Hotel room was very noisy and not good isolated windows

          • Single
            7.0

            mgmt was quick to respond to my complaints

            poor service internet service did not work properly

          • Older travelers
            8.0

            The hotel location was excellent. My only comment is that the Concierge (a lady) wasn't very friendly and when I asked for a recommendation on dinning she sent me to a incredibly expensive restaurant withouth even checking my budget. The next day, the same lady, forgot to make a reservation for a shuttle for my partner and he almost misses his flight. Everything else was excellent, staff and hotel, but the concierge services at least in the case of this lady, really poor.

          • Couple
            6.6

            Large room with all facilities you need for a nice stay.

            The hotel is good but not great, not very special for the price you pay. We mentioned we had our wedding night there but nothing specific was done by the hotel. Coffee machine was broken...

          • Older travelers
            5.8

            Excellent Location. Comfertable Rooms.

            Concierge was missing from desk for one hour on day of arrival. We missed a tour in the afternoon. The Front office staff who was trying to help out conveyed a wrong booking to the concirege when she finaly came. Got rectified just in time. Very expensive parking.

          • Couple
            8.2

            The rooms are very spacious as well as the bathrooms. Nice atmosphere and interesting pieces of art to look at everywhere.

          • Older travelers
            9.6

            Attention to detail and luxurious room furnishings.

          • Family with children
            9.6

            This is a beautiful luxury hotel, newly renovated, with all the amenities you would need. It is in a great location for downtown shopping. I would definitely choose to stay here again when visiting San Francisco.

          • Family with children
            7.0

            Good location, nice housekeeping staff

            Large impersonal corporate property. Never once did the staff use our names. The JW used to be the luxury line of the Marriott chains...this one did not live up to luxury quality standards vis a vis customer service.

          How to reach hotel

          hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
          Show big map »

          Hotel Address:

          515 Mason Street, San Francisco, United States, 94102

          Get directions
          City Center
          • San Francisco
            1.1 mi
          Airports
          Train Stations
          • F Market Street Car
            1.1 mi
          • Caltrain - 4th & King Street Station
            1.2 mi
          Underground stations
          • BART - Powell St. Station
            1700 ft
          • BART - Montgomery St. Station
            2700 ft
          • Bus stop
            700 ft
          Restaurants
          • Sears Fine Foods (cuisine: American, Diner, Swedish)
            600 ft
          • Zingari Ristorante (cuisine: Italian)
            100 ft
          Beaches
          • North Beach
            3700 ft
          Hotel information
          • Check-In:
            from  4 am
          • Check-Out:
            until  12 pm
          • Year renovated:
            2007
          • Number of floors:
            21
          • Number of rooms:
            337