Jw Marriott San Francisco Union Square Hotel

ex. Pan Pacific

515 Mason Street, San Francisco, United States, 94102  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Jw Marriott San Francisco Union Square Hotel

 Internet

Wi-Fi in public areas

Paid Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Fitness/Gym

Fitness center

 Spa and relaxation

Reflex massage

Jacuzzi

 Breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge area

 Meeting facilities

Conference room

Editorial review:

The interior of Jw Marriott Hotel San Francisco underwent a nice renovation, the rooms are spacious and airy, and the prices are great. The staff is excellent.

Verified Reviews:

  • Free wifi - Front desk was very slow - Tv wasn't working
  • Parking was great - Service was excellent - Bathroom was large
  • No hot water - Pillows were very comfortable - Would recommend
  • Nice breakfast - Rooms are comfortable - Service is spectacular
  • Location was perfect - Room was gorgeous - Bed was very comfortable

Overview

The 4-star Jw Marriott San Francisco Union Square Hotel boasts close proximity to Lombard Street and Chinatown just 1.8 km away. Jw Marriott San Francisco Union Square Hotel has been welcoming guests to its soundproof rooms since 1987.

Nestled in the cultural heart of San Francisco and a 20-minute walk from Cal4th & King Street train station. The city center is 2 km away from the hotel.

A market and boutiques are also set close by.

Within a 15-minute walk guests will find BART - Civic Center subway station. Oakland International airport is 20 minutes' drive from away.

Rooms

This property counts 338 guestrooms featuring Business Double Room, Club Double Room and Executive Studio. Guests will enjoy a view of Chinatown Nob Hill from their rooms. Bathrooms are fitted with a hairdryer, a bathtub and a make-up mirror.

Eat & Drink

Breakfast is offered in the restaurant every morning. The restaurant serves local dishes. Guests are welcome to the Stylish bar to relax with a drink. The bistro Cafe Encore is just about 5 minutes’ walk from the property.

Services

Jw Marriott San Francisco Union Square Hotel offers a conference room, a business center and printers to satisfy the needs of business guests.

Relax

On-site fitness facilities include a gym and a fitness center.

Internet

Wireless internet is available in the hotel rooms at USD 16.95 per day.

Guest Parking

private parking is possible on site at USD 75.24 per day.

Year renovated:   2007.  Number of floors:   21.  Number of rooms:   338.

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Facilities

General

  • Paid Wi-Fi
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Gift/Newsstand
  • Currency exchange
  • ATM/Cash machine
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Carte blanche

Sports & Fitness

  • Fitness center

Services

  • Paid valet parking
  • Room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • Restaurant buffet
  • Fine dining
  • Bar/Lounge area

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Video games

Leisure facilities

  • Spa center
  • Jacuzzi
  • Television in lobby
  • Reflex massage

Room view

  • City view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Mirror

Bathroom

  • Shared bathroom
  • Bathtub
  • Room toiletries
  • Hair dryer
  • Bathrobe

Kitchen facilities

  • Kitchen
  • Microwave

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • In-room computer
  • Voice mail
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  4 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 3 may stay for free in an extra bed. 
  • One child under the age of 18 may stay free of charge when using existing bedding. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
Show big map »

Hotel Address:

515 Mason Street, San Francisco, United States, 94102

Get directions
City Center
  • San Francisco
    1.1 mi
Airports
Train Stations
  • F Market Street Car
    1.1 mi
  • Caltrain - 4th & King Street Station
    1.2 mi
Underground stations
  • BART - Powell St. Station
    1700 ft
  • BART - Montgomery St. Station
    2700 ft
  • Bus stop
    400 ft
Restaurants
  • Zingari Ristorante (cuisine: Italian)
    100 ft
  • Sears Fine Foods (cuisine: American, Swedish)
    600 ft
Beaches
  • North Beach
    3700 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    21
  • Number of rooms:
    338

Rooms and availability

Jw Marriott San Francisco Union Square photos Room
Club Double Room
Bed type: King-size bed
Size: 345 sq. feet
Check Prices
  • Air conditioning
— Less information+ More information
Room facilities
    Jw Marriott San Francisco Union Square photos Facilities Fitness Center
    Run Of House Room Assigned On Arrival
    Bed type: King-size bed or Double bed or 2 Queen-size beds
    Size: 3880 sq. feet
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Standard|Standard King

    Room facilities
      Quadruple Room
      Bed type: Sleeping arrangements for 4 persons
      Check Prices
      — Less information+ More information
      Family Run Of House Room Assigned On Arrival
      Bed type: Double bed
      Check Prices
      — Less information+ More information

      Standard|ROH Double bed Room Double (Family Plan)

      Jw Marriott San Francisco Union Square photos Room
      Executive Deluxe Studio
      Bed type: King-size bed or Double bed
      Size: 445 sq. feet
      Check Prices
      • Air conditioning
      — Less information+ More information

      Deluxe|Executive Studio, 1 King Bed

      Room facilities
        Jw Marriott San Francisco Union Square photos Room
        Executive Studio
        Bed type: King-size bed
        Size: 445 sq. feet
        Check Prices
        • Air conditioning
        — Less information+ More information
        Room facilities
          Jw Marriott San Francisco Union Square photos Room
          Business Double Room
          Bed type: King-size bed or Double bed
          Size: 345 sq. feet
          Check Prices
          • Air conditioning
          — Less information+ More information

          Standard|Club Room, 1 King Bed, Business Lounge Access

          Room facilities

            How to reach hotel

            hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
            Show big map »

            Hotel Address:

            515 Mason Street, San Francisco, United States, 94102

            Get directions
            City Center
            • San Francisco
              1.1 mi
            Airports
            Train Stations
            • F Market Street Car
              1.1 mi
            • Caltrain - 4th & King Street Station
              1.2 mi
            Underground stations
            • BART - Powell St. Station
              1700 ft
            • BART - Montgomery St. Station
              2700 ft
            • Bus stop
              400 ft
            Restaurants
            • Zingari Ristorante (cuisine: Italian)
              100 ft
            • Sears Fine Foods (cuisine: American, Swedish)
              600 ft
            Beaches
            • North Beach
              3700 ft
            Hotel information
            • Check-in:
              from  4 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2007
            • Number of floors:
              21
            • Number of rooms:
              338

            Jw Marriott San Francisco Union Square Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Tourist attractions

            Popular areas

            • Nob Hill - 1000 ft

            Places of interest

            • Xanadu Gallery - 1000 ft
            • InterContinental Mark Hopkins San Francisco - 1000 ft
            • Grace Cathedral - 1400 ft

            Shopping areas

            • Stockton Street - 1400 ft

            Amusement

            Monuments and Landmarks

            Museums

            • California Assembly of Local - 400 ft
            • San Francisco Performances Inc - 400 ft
            • Jewish Museum San Francisco - 1000 ft
            • Folk Art Intl Foundation - 1000 ft
            • Silent Film Festival - 1400 ft
            • California Poets in the School - 1400 ft

            Halls

            • P S 449 Performance Studios - 400 ft
            • Renaissance Ballroom - 1000 ft
            • Post Street Pavilion - 1000 ft

            Universities, Institutes

            • Great Western University - 400 ft
            • Jean Shelton Acting School - 400 ft
            • Career Resources Development - 1000 ft
            • Cal Dream Svc - 1400 ft
            • Revere Academy of Jewelry Arts - 1400 ft
            • Brandon College - 1400 ft
            • Fashion Institute of Design - 1400 ft

            Theaters

            Business areas

            • Union square - 700 ft

            Underground stations

            • BART - Powell St. Station - 1400 ft

            Local attractions

            • Sacramento Street - 5000 ft
              Between Broderick and Spruce Street, San Francisco
            • Market Street Railway Museum - 5200 ft
              77 Steuart Street, San Francisco
            • Union Street - 1.0 mi
              Union Street Association: 1686 Union St., San Francisco
            • San Francisco Railway Museum - 5200 ft
              77 Steuart Street, San Francisco
            • Coit Tower - 1.0 mi
              1 Telegraph Hill Boulevard, San Francisco

            Near the hotel

            • Glide Memorial United Methodist Church - 1200 ft
              330 Ellis Street, San Francisco
            • Museum of Craft and Folk Art - 2000 ft
              51 Yerba Buena Lane, San Francisco
            • Contemporary Jewish Museum - 2200 ft
              736 Mission Street (between Third and Fourth streets), San Francisco
            • California Historical Society - 2300 ft
              678 Mission Street, San Francisco
            • Grace Cathedral - 1600 ft
              1100 California Street, San Francisco
            • Old Cathedral of St. Mary - 2100 ft
              660 California Street at Grant Avenue, San Francisco
            • Metreon Sony Entertainment Center - 2200 ft
              101 Fourth Street, San Francisco

            Restaurants nearby

            • Zingari Ristorante - 100 ft

              Address: 501 Post St
              Phone: 415-885-8850

              59% likes this, based on 144 reviews
              Cuisine: Italian
              Price Range: USD 31 - USD 50

            • Level III - 100 ft

              Address: 500 Post Street
              Phone: 415-929-2087

              73% likes this, based on 20 reviews
              Cuisine: Contemporary, Californian
              Price Range: USD 31 - USD 50

            • Postrio - 200 ft

              Address: 545 Post St
              Phone: (415) 776-7825

              58% likes this, based on 130 reviews
              Cuisine: American, Mediterranean, Californian
              Price Range: USD 41 - USD 80

            • Sears Fine Foods - 600 ft

              Address: 439 Powell St
              Phone: (415) 986-1160

              74% likes this, based on 1036 reviews
              Cuisine: American, Swedish

            • Farallon - 300 ft

              Address: 450 Post St
              Phone: (415) 956-6969

              72% likes this, based on 470 reviews
              Cuisine: American, Contemporary, Californian
              Price Range: USD 42 - USD 81

            Hotel information
            • Check-in:
              from  4 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2007
            • Number of floors:
              21
            • Number of rooms:
              338
            Hotels nearby

            Jw Marriott San Francisco Union Square Reviews

            Guest reviews are submitted by our customers after their stay at Jw Marriott San Francisco Union Square

            Average guest rating

            7.8out of 10
            Fabulous
            Based on 51 reviews

            Rating by category:

            Location
            10.0
            Value
            7.6
            Rooms
            9.8
            Service
            7.7

            Guest reviews

            • Group of friends
              10.0

              Great location, helpful staff and professional. Clean and spacious rooms. Very nice.

              The charge for parking was rather expensive but the valet guys were wonderful!!!

            • Single
              6.6

              Philippino Bell boy was great help of my need all the time.

            • Single
              5.8

              Horrible setvice. Rude service. I didnt stay because of the staff

            • Family with children
              6.8

              It was centrally located and we could walk around the city with no transportation.

              I booked a double queen, but got a single King instead, so one of us had to sleep on the floor, as they were any extra roll on beds. Moreover the ad said there was one sofa bed, but there was none in the room. Just a regular single seater.

            • Group of friends
              5.8

              The room facility and city view are great.

              It cost me 100 dollars for parking, and charged my credit card without any notification of the parking fee. When I asked about this, the attitude of the manager was terrible. How can they earn money like this? Poor.

            • Family with children
              4.0

              Wasn't worth the money! Didn't have champagne in room for my husband's 60th birthday! Had to call to get it! Was very disappinted!

            • Family with children
              8.2

              Stuff was good,very good location

              Hotel room was very noisy and not good isolated windows

            • Single
              7.0

              mgmt was quick to respond to my complaints

              poor service internet service did not work properly

            • Older travelers
              8.0

              The hotel location was excellent. My only comment is that the Concierge (a lady) wasn't very friendly and when I asked for a recommendation on dinning she sent me to a incredibly expensive restaurant withouth even checking my budget. The next day, the same lady, forgot to make a reservation for a shuttle for my partner and he almost misses his flight. Everything else was excellent, staff and hotel, but the concierge services at least in the case of this lady, really poor.

            • Couple
              6.6

              Large room with all facilities you need for a nice stay.

              The hotel is good but not great, not very special for the price you pay. We mentioned we had our wedding night there but nothing specific was done by the hotel. Coffee machine was broken...

            • Older travelers
              5.8

              Excellent Location. Comfertable Rooms.

              Concierge was missing from desk for one hour on day of arrival. We missed a tour in the afternoon. The Front office staff who was trying to help out conveyed a wrong booking to the concirege when she finaly came. Got rectified just in time. Very expensive parking.

            • Couple
              8.2

              The rooms are very spacious as well as the bathrooms. Nice atmosphere and interesting pieces of art to look at everywhere.

            • Older travelers
              9.6

              Attention to detail and luxurious room furnishings.

            • Family with children
              9.6

              This is a beautiful luxury hotel, newly renovated, with all the amenities you would need. It is in a great location for downtown shopping. I would definitely choose to stay here again when visiting San Francisco.

            • Family with children
              7.0

              Good location, nice housekeeping staff

              Large impersonal corporate property. Never once did the staff use our names. The JW used to be the luxury line of the Marriott chains...this one did not live up to luxury quality standards vis a vis customer service.

            How to reach hotel

            hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
            Show big map »

            Hotel Address:

            515 Mason Street, San Francisco, United States, 94102

            Get directions
            City Center
            • San Francisco
              1.1 mi
            Airports
            Train Stations
            • F Market Street Car
              1.1 mi
            • Caltrain - 4th & King Street Station
              1.2 mi
            Underground stations
            • BART - Powell St. Station
              1700 ft
            • BART - Montgomery St. Station
              2700 ft
            • Bus stop
              400 ft
            Restaurants
            • Zingari Ristorante (cuisine: Italian)
              100 ft
            • Sears Fine Foods (cuisine: American, Swedish)
              600 ft
            Beaches
            • North Beach
              3700 ft
            Hotel information
            • Check-in:
              from  4 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2007
            • Number of floors:
              21
            • Number of rooms:
              338